FAQ

Answers to the most common questions about delivery, returns, payment and sizing.

How long does delivery take?

Orders are delivered across the Kingdom in 2–4 days.

Is shipping free?

Shipping is free on orders over 350 SAR.

What is your returns and exchange policy?

You can return items within 3 days and exchange them within 7 days. Read the full refund policy.

Which payment methods do you accept?

Mada, Visa, Mastercard, American Express, Apple Pay, STC Pay and PayPal. You can also split your payment with Tabby or Tamara.

Do prices include VAT?

Yes. All prices include VAT.

How do I choose my size?

Each product page shows the fit, for example oversized or regular. Still unsure? Message us on WhatsApp and we'll help you pick.