Refund and Returns Policy

Return Policy

Returns and Exchange: –

  1. To benefit from Return, Exchange and Warranty services, original invoice is required.
  2. All items in our website subject to Return and Exchange, excluding shipping costs.
  3. Item is in original packing condition, unworn and unwashed.
  4. Return is within 3 days and exchange is within 7 days of date of purchase.
  5. Item purchased through credit card cannot be refunded in cash
  6. Refunding the amount collected on behalf of 3rd parties depend solely on the service provider’s Return & Exchange policies, and it requires customer providing the payment slip alongside GYM JET invoice.
  7. Returns and Exchange shipping is paid by the customer to be delivered to the store office.
  8. labels, stickers, etc. must not be removed.

Immediate Defective Items Replacement: –

Gym Jet will replace products with a manufacturing defect within three days of purchase date based on following condition:

  1. Items must be free of scratches or signs of misuse.
  2. Items must return in original packaging.

Shipping returns

To return your product, you should mail your product to: Aldara street, alkhaldya dis, Jeddah city, Saudi Arabia, 23422.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Need help?

Contact us at for questions related to refunds and returns.